If you’ve been involved in the online casino industry at any point in the last decade, then you have probably heard about Casino-Mate. The casino has been around for a while and really has managed to make a name for itself. A lot of casinos come and go, but this site seems to have some staying power.
Usually, sites are only able to stick around by offering players access to a good product. Generally, this means granting players access to a wide variety of games, wonderful bonuses and being overall convenient to use.
With so Casino-Mate looking to be like a good option for players based in New Zealand and Canada, we decided to have a look at what it has to offer. Read on down below to see whether this is a good casino for you.
Casino-Mate Review Links
- Casino-Mate Bonus Codes and Loyalty Program
- Banking Options
- Casino-Mate Game Variety
- Customer Care & Support
- Mobile Casino
- Casino-Mate Final Rating
As is pretty much expected with online casinos, Casino-Mate welcomes new players with a sign-up bonus. Compared to other casinos we have reviewed; this isn’t the biggest bonus, but it is still worthwhile to claim it.
How it works is that your first four deposits are matched in the following manner:
- First deposit – 100% match up to $200
- Second deposit – 50% match up to $300
- Third deposit – 50% match up to $400
- Fourth deposit – 50% match up to $500
You will also receive 20 free spins with each deposit. Overall, there is a 50x wagering requirement on this bonus. The cash is subject to a $5000 max cash withdrawal. The free spins actually work more like a no deposit offer, which is why they have a max cash withdrawal of $200.
Bonus Codes for Existing Players
With regard to bonuses for existing players, there are a lot of daily deals you can take advantage of, including:
- Money Mondays
- The Perfect Match Tuesdays
- Surging Bonus Booster Wednesdays
- The Weekender
- Now You See Me Sundays
In addition to all of this, Casino-Mate also often runs promotions for new game releases and occasional casino game tournaments. There is also the rewards program, which could see you increase the multiplier on all your bonuses just for being a loyal, active player.
The wagering requirements on bonuses for existing players is usually 40x. But this increases to 50x the bonus match percentage is 100% or higher.
Casino-Mate has a long list of banking options. However, as stated above, this is a multi-national casino. So, not all banking options will be available to all players. Some of the most important mentions are the following:
- Bank Transfer
With regards to withdrawals, there are a few important things to note. Firstly, there are only five withdrawal options. You either have to pick an e-wallet option or bank transfer. We say stick with e-wallet because the bank transfer takes three to five business days to process.
Secondly, when you request a withdrawal, you will need to provide the casino with know your customer information. This means proof of identification and specifically with credit cards, proof that you own the card.
Finally, the maximum amount you can withdraw within a week is $10,000. Once you reach the weekly limit, you will need to wait until the next before you are able to withdraw again.
Casino-Mate is powered by many different software providers. As the casino is available in different countries, the games available to you may vary. However, with more than 20 providers, you are sure to get access to lots of games, no matter where you play.
Some of the software providers that power Casino-Mate include:
- Red Rak
With some many providers, naturally, it would be safe to assume that the variety of games is also very large. Here are all the types of games you can expect to play when you visit Casino-Mate:
A stellar customer service team is a cornerstone of any good casino site. The people at Casino-Mate seem to understand this idea because their customer service team is available 24/7/365. In addition, you don’t have to jump through hoops to get in contact with them.
You can easily get through to the team using one of the following contact methods:
- Live chat
- Email (or [email protected] for finance queries)
We recommend that before you rush off to contact the customer service team that you check on the FAQ section on the site. There are a lot of answers to very good questions there.
Casino-Mate can be accessed on mobile. The site has been optimized for mobile users, making it easy to navigate and find the games that you want to play. As is usually the case with mobile casinos, there are fewer games to players than on the desktop version of the casino.
However, that isn’t really something you can count against the casino because it is the truth for pretty much any gambling site. The thing is, due to Casino-Mate’s large library of games, you are less likely to feel like you’re missing out on experiences when playing on mobile at this casino.
Casino-Mate definitely hits all the right boxes with regards to be a good online casino. They have a good selection of games, a strong bonus program and offer convenience.
The only real issue is that max cashout limit on bonuses. If not for that, we would have given this casino a perfect score. As such, we’ve decided to rate them 4.5 out of 5. Visit the casino here: https://www.casino-mate.com/