Updated on: November 25th, 2024
Café Casino launched in 2016 and has since been a household name in the online gambling industry. It is known for providing a good online casino service that involves exciting games, a big sign-up bonus, and quick withdrawal options.
We’ve heard a lot about Café Casino, and many of our reviewers have used the casino before. Many members of our team already feel like this is a casino we should be recommending, so we decided to formalize their opinions with this review. Read on to find out why they believe Café Casino is a great site.
Café Casino Bonuses and Promotions
Café Casino has a bonuses and promotions program, but it is not as extensive as other online casinos. But it is usually said that quality is better than quantity. Is this the case with Café Casino?
Well, let’s have a look:
Welcome Bonus
Café Casino has two bonus offers available to players. They differ based on which deposit method you use. Naturally, players who deposit using Bitcoin get a better deal. Here are the two bonuses:
- 250% match bonus up to $1,500
- 350% match bonus up to $2,500 (Bitcoin users only)
Both options have the same terms and conditions:
- Minimum deposit: $25
- Wagering requirements: 40x deposit + bonus amount
- Eligible games: slots, tables games, video poker, blackjack, roulette, baccarat
- Non-cashable bonus
- Only valid on your first deposit
Although you can play practically any game with the bonus, we recommend that you stick with slots. Anything else counts less than 25% towards the average wagering requirement, meaning you will have to play loads more.
Bonuses for Existing Players
There are three regular bonus options available to existing players:
Weekly Mystery Bonus
This is a surprise bonus that Café Casino rewards you with every Thursday. Standard bonus terms and conditions apply. You cannot use the bonus on any live dealer games.
$100 Referral Bonus
Café Casino will reward you with a $100 referral bonus for every friend you successfully refer to the casino. You will only get these funds when your friend makes their first deposit. You will earn yourself an extra $25 if they deposit using Bitcoin.
Café Casino Perks Program
As with most casinos, Café Casino has a loyalty program. You go up tier-levels, earning new exciting rewards as you play. The more you play and bet, the better your tier is going to be. You can use the points you earn to claim bonus cash.
Café Casino Banking Options
Café Casino has a disappointing number of standard banking options compared to other online casinos of its caliber. Here is a full breakdown of deposit and withdrawal options:
Deposits
Here are the deposit methods you can use at Café Casino:
| Withdrawal Method | Minimum Amount | Maximum Amount |
| Credit Cards (Visa, MasterCard, and AMEX) | $20 | $1000 |
| Visa Gift Cards | $20 | $1000 |
| Bitcoin | $10 | $5000 |
| Bank Transfer | $50 | $4500 |
| Player Transfer | $10 | $15,000 |
Depending on where you are from, there could be some additional methods available to you. This is just the standard list available to every player. Usually, these are the only options US or Australian players can use.
Upon your first deposit, you will need to verify your account. The casino will request your ID to ensure you are, in fact, over 18 and that you own the credit card being used to make deposits. If you fail to verify your account, your future deposit and withdrawal requests could be rejected.
Withdrawals
Here is a list of withdrawal methods available at Café Casino:
| Withdrawal Method | Minimum Amount | Maximum Amount | Processing Time |
| Bitcoin | $10 | No limit | 3 days |
| Bank Wire | $1500 | $2000 | 5-7 days |
| Check by Courier | $50 | $2000 | 7 days |
You can only make one bank wire request per month. Although there is no limit on the maximum withdrawal limit for Bitcoin, you will be limited to withdrawing $2000 at a time until you go up in the Café Casino perks program.
Café Casino Games Library
Café Casino is powered by several casino software providers, including Realtime Gaming, Proprietary Games, and Bovada. This means there are hundreds of gambling games to choose from, such as:
- Slots
- Table games (roulette, blackjack, baccarat, craps, poker, sic bo, etc.)
- Live dealer game
- Video poker
- Specialty games (keno and bingo)
We really like casinos that are powered by more than a single software provider. Sometimes, if you keep playing games from the same group of designers, it can start to feel a bit “samey.” So, Café Casino really earns a lot of points in this area.
Café Casino Customer Support Services
Café Casino has a pretty extensive help center, which is always a good sign when picking a casino. Many gambling sites will list their contact options without really giving much additional information about their services on-site.
But Café Casino is very different in this area. There is a lot of information to consume, and even video tutorials teaching you how to deposit. If you want to know how to do something, we suggest visiting the FAQ section in the help center before contacting customer support.
If you absolutely have to talk to a person, you can contact the Café Casino customer support team in the following ways:
- Phone – 1-888-364-1850
- On-site contact form
Unfortunately, there is no traditional live chat option, which we are disappointed about. However, there is an active community forum on the website you can ask questions on. There both other players and casino staff members can answer your questions.
Café Casino Mobile Casino App
Like most of the gambling sites we feature on Gambling360.com, Café Casino does not offer a mobile app. However, you can still access the casino on mobile through your web browser. The site has been optimized for both iOS and Android devices.
The casino’s mobile version offers a smaller number of games, but the overall gaming experience is still very similar to that seen on desktop.
Café Casino Final Rating
Café Casino is a wonderful online casino with a lot to offer all players. We really liked the gaming variety, the perks program, and the relatively quick withdrawal times. These all work in creating an amazing user experience.
The casino does have a few downsides. Firstly, we wish that the casino had more banking options to choose from. Secondly, while we like the idea of an online community idea, we don’t like the lack of a live chat option. It makes it harder for people to get in contact with customer service when they really need to.
For these reasons, we have decided to give Café Casino a rating of 9 out of 10. The casino provides players with an outstanding online experience but is still lacking in some areas.
