Updated on: September 26th, 2024
Lucky Hippo Casino launched in 2018. With an astounding $9,000 bonus offer, it is unsurprising that this casino has made a name for itself so quickly. Quite honestly, it seems that some casino fans cannot stop speaking about it.
We would have been immediately taken by Lucky Hippo’s promotions. However, we know that some online casinos throw out big numbers for show.
So, we decided to do what we always do and sent some of our reviewers to test the casino. Scroll on if you would like to find out whether this is a good real money casino site to join.
Lucky Hippo Casino Bonus and Promotions
The first thing you’ll notice when you visit Lucky Hippo Casino is the promotions on offer. After all, a $9,000 bonus sounds insane.
But are these offers really all that they claim to be? Well, let’s take a look:
Welcome Bonus Package
The welcome bonus is a 300% match bonus up to $3,000. You can use the bonus code three times on your first three deposits.
Here are some of the terms and conditions you need to know about this offer:
- Coupon code: HIPPO300
- Minimum deposit: $25
- Wagering requirements: 45x your balance (deposit amount + bonus amount)
- Eligible games: slots, keno, bingo, scratch cards, board games, and video poker (video poker bets only count 50%)
- Maximum Cashout: 20x your depositor $10,000
- Bonus is non-cashable
So, there are a couple of things we don’t like about this bonus. Firstly, the wagering requirements are a little high. While 45x isn’t the worst playthrough condition we’ve seen, it could be lower. Secondly, we absolutely hate maximum cashout stipulations because they could ruin a good time.
Slots Reload Bonus
This is a 225% match deposit bonus up to $1,125. You can get an additional 65 free spins if you use the bonus code PULSAR separately.
- Coupon code: HIPPO225
Minimum deposit: $25
- Maximum deposit: $500
- Wagering requirements: 45x your balance (deposit amount + bonus amount)
- Eligible games: slots, keno, bingo, scratch cards, board games, and video poker (video poker bets only count 50%)
- Maximum Cashout: 20x your deposit or $5,000
- Bonus is non-cashable
- Further restrictions may apply if your winnings exceed the total amount you have deposited in recent months
We have similar issues with this bonus. We don’t like that your winnings could be affected by lucky situations where you win a lot.
Blackjack and 21 Games Reload Bonus
This is a 250% match bonus up to $1,250. Here are the terms:
- Coupon code: BJHIPPO
- Minimum deposit: $25
- Maximum deposit: $250
- Wagering requirements: 100x your balance (deposit amount + bonus amount)
- Eligible games: blackjack
- Maximum Cashout: 20x your deposit or $5,000
- Bonus is non-cashable
- Further restrictions may apply if your winnings exceed the total amount you have deposited in recent months
Other Promotions
Here are some of the other bonuses on offer at Lucky Hippo Casino:
- Weekly bonuses
- Birthday bonus
- Season bonus
- Anniversary bonus
- Refer-a-friend promotion
- Quick verification promotion
- Slots tournaments
- VIP club
Banking Options
Lucky Hippo Casino offers only a handful of banking options. While they’ve pretty much covered the bases regarding the most popular options, there is definitely room for improvement. With that said, here is all you need to know about depositing and withdrawing at Lucky Hippo casino:
Deposits
Here is a list of the payment methods available at the casino:
- Visa (minimum deposit: $25, maximum deposit: $500)
- MasterCard (minimum deposit: $25, maximum deposit: $500)
- Bitcoin (minimum deposit: $25, maximum deposit: $5,000)
There are a few additional things to note about deposits:
- You will need to verify your account upon your first deposit. If you don’t, the casino can refuse future deposit and cancel withdrawals without your consent.
- All deposits are instant, and there are no additional processing fees attached.
Withdrawals
Here is a list of withdrawal options available at Lucky Hippo Casino:
- Check via regular mail (minimum withdrawal: $100, maximum withdrawal: $399.99)
- Check via courier (minimum withdrawal: $400, maximum withdrawal: $2,500)
- Direct deposit (minimum withdrawal: $100, maximum withdrawal: $1,250 – the US only)
- Bitcoin (minimum withdrawal: $25, maximum withdrawal: $2,000)
There are a few additional points to note about withdrawals:
- All withdrawals are free. There are no additional processing fees attached.
- It takes Lucky Hippo Casino up to 48 hours to register it has received a withdrawal request. Following this, it takes the casino between 5 and 7 working days to process the request. Thereafter, the amount of time it takes for your money to get to you is dependent on the banking method. We recommend sticking with Bitcoin.
Lucky Hippo Casino Games Library
Lucky Hippo Casino is powered by Realtime Gaming, which means you can access over 150 casino games when you join. RTG’s games library features a variety of games, including:
- Slots
- Video poker
- Table games (roulette, blackjack, baccarat, craps, and sic bo)
- Specialty games (bingo, scratch cards, board games, and keno)
Lucky Hippo’s gaming library’s only drawback is that it features just one software developer. With over 150 games available, you shouldn’t get bored.
But we do like to see variety. It’s pretty easy to find a casino powered only by RTG. Especially if you are looking for a site that accepts US players.
Customer Care & Security
Lucky Hippo’s customer support team is available 24/7 to answer your questions and assist you with issues. During our time dealing with the support team, we found them to be very helpful. They responded to our issues quickly and with fitting solutions.
There are two ways you can get in contact with the customer support team at Lucky Hippo Casino:
- Live chat
- Email ([email protected])
Security
After having tested the casino, it appears that Lucky Hippo is safe to use. The casino uses 128-bit SSL encryption to ensure that all information you share with the site is kept safe. This is the industry standard and the same technology used by banks and other financial institutions to keep important data safe.
Lucky Hippo Mobile Casino App
Lucky Hippo Casino is fully compatible with mobile devices. The gambling site does not offer an app for tablets and smartphones. But you can still access it through your mobile web browser.
We tested the site on both iOS and Android devices and found that it ran relatively smoothly. The only real issue we had is that not all games are available on the platform. However, this is a common issue at all casinos powered by RTG. So, it isn’t something we can hold against Lucky Hippo.
Unfortunately, some of the older RTG games are only accessible through the casino software on desktop. This isn’t even appealing to all players who prefer using their PC to gamble.
Lucky Hippo Casino Final Casino Rating
Lucky Hippo Casino offers players a wonderful time with consistent bonus offers, a strong library of casino games, and good customer service. The site’s user interface is also easy to navigate. Overall, we enjoyed our time at the casino, but there were some factors that the gambling site could improve on.
Firstly, the bonuses have a max cashout limit, which can be quite off-putting. Secondly, some of the bonuses have a 100x wagering requirement. In such cases, the bonus may not even be worth accepting. Chances are, you’ll spend a lifetime trying to meet the requirements.
But this doesn’t mean the casino isn’t worth joining – in fact, far from it. As we said in the beginning, great times await players who choose Lucky Hippo Casino. For this reason, we have decided to give the casino a rating of 8 out of 10.
