Updated on: September 27th, 2024
Rich Palms Casino launched in 2020. As a new online casino, some players are notably a little hesitant to join the gambling site as there is no prior history to go on.
However, our reviewers love new casinos. Newer sites often offer bonuses with better terms and conditions to attract players. Is this the case with Rich Palms Casino, though?
Well, this is what we are trying to find out with our casino review. Read on to find out if Rich Palms Casino is safe to use.
Rich Palms Casino Bonus Codes and Promotions
Rich Palms Casino bonuses and promotions system seems like a lot to take in. So, we will try to explain in the best way we can.
Welcome Bonus
The welcome bonus at Rich Palms Casino goes up to $6000 in the first three deposits. There is also an additional 50% added on each deposit bonus if you use crypto.
250% Bonus + 100% Cashback
This is a 250% match bonus with a 100% cashback should you go bust:
- Minimum deposit: $25 ($10 with Neosurf)
- Wagering requirements: 30x
- Eligible games: slots, scratch cards, video poker, and keno
- Maximum cashout: 20x your deposit
- Non-cashable bonus
- You can only use it on your first deposit
200% Bonus + 100% Cashback
This is a 200% match bonus with a 100% cashback should you go bust:
- Minimum deposit: $25 ($10 with Neosurf)
- Wagering requirements: 30x
- Eligible games: slots, scratch cards, video poker, and keno
- Maximum cashout: 20x your deposit
- Non-cashable bonus
- You can only use the code on your second deposit
150% Slots Bonus + 50% Cashback
This is a 150% slots bonus with a 50% cashback should you go bust:
- Minimum deposit: $25 ($10 with Neosurf)
- Wagering requirements: 30x
- Eligible games: slots, scratch cards, video poker, and keno
- Maximum cashout: 20x your deposit
- Non-cashable bonus
- You can only use the code on your third deposit
300% Bitcoin Bonus Special
This is a 300% slots bonus when you use Bitcoin. You can claim it on your first three deposits. Here are the terms and conditions of the bonus:
- Minimum deposit: $25 ($10 with Neosurf)
- Wagering requirements: 30x
- Eligible games: slots, scratch cards, video poker, and keno
- Maximum cashout: 20x your deposit
- Non-cashable bonus
99 Free Spins on Samba Beat
You can claim free spins on Samba Beat as one of your first three deposit bonuses. Here are the terms and conditions attached to this offer:
- Minimum deposit: $25 ($10 with Neosurf)
- Wagering requirements: 20x
- Eligible games: Samba Beat
- Maximum cashout: 20x your deposit
- Non-cashable bonus
100 Free Spins on Secret Jungle
You can claim free spins on Secret Jungle as one of your first three deposit bonuses. Here are the terms and conditions attached to this offer:
- Minimum deposit: $25 ($10 with Neosurf)
- Wagering requirements: 20x
- Eligible games: Secret Jungle
- Maximum cashout: 20x your deposit
- Non-cashable bonus
Bonuses for Existing Players
Rich Palms Casino has a promotional drive called “Daily Tours” for existing players. Here are some of the bonuses you can claim weekly:
- Treasures Tour – 150% Slots Bonus + 40 Free Spins on Plentiful Treasures
- Asgard Tour – 250% Slots Bonus
- Bubble Chill – Up to 170% Slots Bonus + 30 Free Spins on Bubble Bubble 2
- Witchy Tour – 140% Slots Bonus + 30 Free Spins on 5 Wishes
- Storm Ride – Up to 190% Slots Bonus + 30 Free Spins on Storm Lords
- Scuba Fishing – Up to 190% Slots Bonus
- Wishes Tour – Up to 190% Bonus + 50 Free Spins on 5 Wishes
- Jungle Safari – 250% Slots Bonus + 25 Free Spins on Secret Jungle
You can claim these bonuses daily when you make deposits. We like the variety and the fact that almost every offer includes free spins.
Rich Palms Banking Options
Rich Palms has a good selection of deposit and withdrawal methods. The one notable drawback is that it does not have an e-wallet option. However, to make up for this, you can withdraw with your bank cards, including Visa, MasterCard, and American Express.
Let’s get into how deposits and withdrawal methods work at Rich Palms:
Deposits
Here is a list of the deposit methods available at Rich Palms Casino:
Deposit Methods | Minimum Amount | Maximum Amount |
Visa | $25 | $1000 |
MasterCard | $25 | $1000 |
American Express | $25 | $1000 |
Bitcoin | $25 | $1000 |
Instant Gift Card | $25 | $500 |
Neosuf | $10 | $250 |
PayID | $25 | $1000 |
Bpay | $25 | $1000 |
Withdrawals
Here is a list of the withdrawal methods available at Rich Palms Casino:
Withdrawal Methods | Minimum Amount | Maximum Amount | Method Processing |
Visa | $100 | $2000 | 7-10 days |
MasterCard | $100 | $2000 | 7-10 days |
Bitcoin | $100 | $2000 | Instant |
American Express | $100 | $2000 | 7-10 days |
Bank Wire | $100 | $2000 | 5-7 days |
It takes the casino between 2 and 7 business days to process any withdrawal request. This time is separate from the processing time we have put next to each method. For example, a withdrawal with Visa would take between 9 and 17 days.
All new players are also limited to a maximum of $500 per single withdrawal, but $2,000 overall per week. The single withdrawal amount is pretty low, which we aren’t such huge fans of.
Before you request a withdrawal, the casino will require you to verify your account. We recommend you do this right after your first deposit. However, the casino could require you to supply documents, such as ID, utility bills, and copies of your bank cards if you used them to make a deposit.
Rich Palms Casino Games Library
Rich Palms Casino is powered by Realtime Gaming (RTG). You get full access to the developer’s catalog of games when you sign up to Rich Palms, which consists of over 200 titles.
Some of the types of gambling games you can play include:
- Slots (video, 3D, three-reels, five-reels, and progressive jackpots)
- Video Poker (Jacks or Better, Joker Poker, Deuces Wild, Bonus Poker, and Aces & Eights)
- Table Games (roulette, blackjack, baccarat, craps, and poker)
- Specialty Games (bingo, board games, keno, scratch cards, and sic bo)
As with all the RTG casinos we have featured on Gambling360.com, we suggest you look at other casino factors before deciding to sign up. Many of our recommended sites are supplied by this software provider.
Rich Palms Customer Support Services
At Rich Palms Casino, there are three ways to contact the customer service teams:
- Live chat
- Email – [email protected]
- Phone – +1 855 2798 143
We contacted the customer support team, and they were quick to respond to all of our queries. We don’t think you should have an issue contacting customer service if you have a query.
We recommend you check out the terms and conditions page before rushing to contact the team. The page has got a lot of useful information that may answer your questions and save you some time.
Rich Palms Mobile Casino App
Rich Palms is available on mobile through your web browser. The casino has no dedicated app. The mobile experience is very similar to the instant play version but on a smaller screen.
Unfortunately, some RTG games require the casino software to function, so you will have a slightly more limited library on mobile. However, there are still loads of games to play, so you shouldn’t be too hampered by this slight drawback.
Rich Palms Casino Final Rating
Rich Palms Casino is a good addition to the online gambling industry. The casino has a lot going for it in great bonuses and a variety of banking options to attract players. It is also powered by RTG, meaning that there are a lot of games available to play.
There was one thing we didn’t like about Rich Palms: the new player $500 withdrawal limit. Although you can withdraw a total of $2,000 a week, four separate card charges from your bank if you withdraw using Visa, American Express, or MasterCard isn’t fun.
Overall, we think that Rich Palms is a wonderful online casino. So, we have decided to rate the site a total of seven out of 10. They are great but could also stand to work on a few areas.