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Sun Palace Casino Review 2024

(4 out of 5 stars from 56 Reviews)


Sun Palace Casino Final Rating

Sun Palace Casino ticks loads of checkboxes. With lots of bonuses, a large gaming library, and a good customer support team, this casino can offer any player a great time!.

Overall Rating


"Sun Palace Casino is fully capable of offering all players a great online gambling experience. "

Very Good
Very Good
Customer Support
Payout Speed
Very Good
Very Good

John Ford | December 9, 2020 | Updated on: March 27th, 2024

Sun Palace Casino launched in 2002. In the last two decades, the casino has provided players with some amazing online gaming experiences. This is unsurprising as veteran software provider Realtime Gaming powers the online gambling site.

Despite an already stellar reputation, many people on the internet want to know whether Sun Palace Casino is legit. So, we obliged by sending our team in to complete a long-overdue review of the site. Read on below to find out how our reviewers feel about this casino.

sun palace casino review


Sun Palace Casino Bonuses and Promotions

Like many of the casinos we review here on, Sun Palace Casino has a load of bonuses and promotions on offer. Overall, we can say that most of these bonuses are worth it. However, there are a few with questionable wagering requirements.

Below we go through all you need to know about Sun Palace Casino bonus offers:

Welcome Bonus

While you only get one bonus for your first deposit, Sun Palace Casino has a few other offers to use on the deposits that follow. The 400% match bonus must be used on your first deposit, but the other codes can be used on any deposit, but only once per player.

400% Match Bonus

  • Bonus code: 400BONUS
  • Minimum deposit: $25
  • Maximum bonus: $500
  • Wagering requirements: 40x deposit + bonus amount
  • Eligible games: slots, scratch cards, and keno
  • Non-cashable bonus
  • Maximum cashout: $2,000
  • Only valid on your first deposit

150% Match Bonus up to $7,000

  • Bonus code: SLOTS200
  • Minimum deposit: $25
  • Wagering requirements: 40x deposit + bonus amount (90x on video poker games)
  • Eligible games: slots, scratch cards, and keno
  • Non-cashable bonus
  • You can only use the code once

$20 Free Plus 20 Free Spins

  • Cash bonus code: 20FREECASH
  • Free spins bonus code: 20FREESPINS
  • Wagering requirements: 40x bonus amount
  • Cash bonus eligible games: slots
  • Free spins eligible games: Crystal Waters
  • Minimum withdrawal: $150
  • Non-cashable bonus
  • You can only use the code once

Bonuses for Existing Players

Outside of the welcome bonuses, there are a lot of promotions available to existing players, including:

  • Weekly bonuses
  • Quick verification program
  • Refer-a-friend promotion
  • Tournaments
  • Birthday bonus
  • Anniversary bonus
  • Monthly bonuses
  • Sun Palace Casino Loyalty Program
sun palace casino bonus codes


Banking Options

Sun Palace Casino offers all the banking options traditionally found at online casinos that cater to United States and Australian players. Unfortunately, this is not a very long list of options, and unless you use Bitcoin, you can expect to wait sometime to get your withdrawals.

Here is how deposits and withdrawals work at Sun Palace Casino:


Here is a full list of the deposit options available at Sun Palace:

Banking Method Minimum Deposit Maximum Deposit
Visa $25 $500
MasterCard $25 $500
Bitcoin $5 $5,000

After making your first deposit, the casino will require you to verify your account. Usually, this is done via phone call. We urge you not to be lazy with verifying your account.

It is important to note that the casino is within its right to refuse future deposits or withdrawal requests if you fail to do so.


Here is a full list of withdrawal methods:

Banking Method Minimum Withdrawal Maximum Withdrawal
Check Via Regular Mail $150 $399.99
Check Via Courier $400 $2,500
Direct Deposit $150 $1,250
Bitcoin $150 $5,000

The total processing time at Sun Palace Casino is around 9 days. It takes the casino about 48 hours to register that they have received the request. Then, it takes the casino 5 to 7 days to process the request.

Thereafter, any extra time it takes for your money to get to you is due to the banking method selected. Bank transfers and checks take forever, which is why we recommend that you stick to Bitcoin.

To speed up the processing times, make sure to verify your account. Also, provide the casino with any information (ID or photocopies of the card used to make the deposit) they require before they can proceed.

Finally, the maximum you will be allowed to withdraw per week when you first join the casino is $2 000. This figure will increase as you move up the ranks in the casino’s loyalty program. It caps out at $5,000, which is the max allowed in Bitcoin withdrawals per week.

Sun Palace Casino Games Library

As mentioned above, Sun Palace Casino is powered by Realtime Gaming. This means that the casino has a wide range of games available to play, including slots, blackjack, roulette, baccarat, craps, scratch cards, sic bo, and bingo many others.

In other reviews, we have been a bit indifferent to gaming libraries supplied by RTG. The issue isn’t that the developer is bad – they have loads of amazing games to play that fall into different categories, such as progressive jackpots, table games, card games, and slot games.

Rather the issue is that these games are so easy to find online. RTG powers so many casinos that it makes us nonchalant about this review area. Sun Palace passes for having a good library, but we wish they had a little more to offer in software providers.

Customer Support Services

The Sun Palace Casino customer support team is available at any time you need them. The service is available 24/7/365 and is reachable in two ways:

  1. Live Chat
  2. Email ([email protected])

Before rushing off to contact customer support, though, we recommend that you look at the casino’s FAQ section. It has answers to a load of commonly asked questions, and you may find your query there. The casino’s terms and conditions page is also an important read if you are looking for answers.

If you are adamant about contacting customer support, we suggest going with live chat if you need an immediate answer.

Sun Palace Mobile Casino App

Sun Palace Casino is compatible with mobile. While there isn’t an app available, you can still access the casino on either your iOS or Android device through your web browser. This means you can easily play casino games on your smartphone or tablet anywhere you have a network connection.

There is very little difference between playing casino games on your mobile and the site’s instant-play desktop casino. The only real noteworthy contrast is that you play on a smaller screen on your phone. The instant play site has fewer games than the download casino, but that is common across all RTG casinos.

Sun Palace Casino Final Rating

Sun Palace Casino seems to tick a lot of checkboxes. The casino has lots of bonuses available, with many offering fair wagering requirements. The gaming library is fairly large, with a wide variety of games to play. And the customer support team seems ready to tackle any issue.

There are a few drawbacks to playing at the casino. Firstly, some players may find it

an issue that RTG only supplies the casino. Secondly, some of the bonuses do have high wagering requirements (you will have to meet a 90x requirement if you choose to play video poker.)

However, despite these negatives, the casino still manages to provide players with a wonderful gaming experience. For these reasons, we have decided to give Sun Palace Casino a rating of 8 out of 10.

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