Captain Jack Casino launched in 2010, which means it has been around for more than a decade. Casinos that have been around for so long usually can be seen as trustworthy as they wouldn’t be in business for so long if they were scamming people.
But to make sure, we decided to review Captain Jack Casino. So, we signed up, deposited, made a few bets, and cashed out. Read on to find out what we think about the casino and its processes!
When you sign up at Captain Jack Casino, you get a $50 no deposit bonus just for creating an account through the Gambling360.com link.
Bonus code: CAPTAIN50
Wagering requirements: 30x bonus amount
Eligible games: all allowed games
Maximum cashout: $100
Disallowed games include live dealer, baccarat, craps, pai gow poker, progressive slots, roulette, Pontoon 21, war, and sic bo.
We suggest you withdraw your winnings as soon as you can if you have this bonus active. However, until you withdraw, the cash is subject to the bonus rules even if you have met the wagering requirements.
$3,000 Welcome Bonus
When you deposit for the first time at Captain Jack Casino, you can claim a 200% match bonus up to $3,000. Here are all the details you need to know:
Bonus code: WELCOME200
Minimum deposit: $30
Wagering requirements: No playthrough
Eligible games: slots, scratch cards, and keno
Maximum cashout: 10x your deposit
Only valid on your first deposit
Usually, we are a bit skeptical about no playthrough bonuses, but this seems to be a solid deal. If you are lucky, you could really walk away with some winnings here.
Bonuses for Existing Players
If you are an existing player, there are some bonuses you can claim too. Here are some of the most popular offers:
180% No Rules Slot Bonus – Use code: JACKS180 (no playthrough requirement and no limits on withdrawals)
250% All Games Bonus – Use code: JACKS250 (30x wagering requirements and no limits on withdrawals)
If you sign up through Gambling360.com, you can also claim the 50% daily cashback bonus, which means your losses are always limited.
Captain Jack offers all of the standard banking methods you would expect to find at a US online casino – so, not many! However, there is still enough to help you make quick deposits and withdrawals. Here is how banking works at this casino:
Here is the list of the deposit options at Captain Jack online casino:
All deposit methods are processed instantly. So, there is no delay between you and gaming. However, this is usually the case at online casinos – the real test is with withdrawals.
Here is the list of the withdrawal options at Captain Jack online casino:
Captain Jack Casino uses KYC business practices. This means you need to verify your account before the casino will approve your withdrawal request. During this process, the casino will ask you for the following information:
A photocopy of the front and backside of the card used to deposit
Usually, it will take the casino up to three days to verify this information. This time needs to be added to the processing time of the withdrawal method you selected. For example, it will take you three days to get your money solely due to the verification process if you chose Bitcoin.
If you need your money fast, we suggest you stick with Bitcoin. Bank wires are pretty reliable, but they take longer to receive, especially if they are coming from offshore.
Captain Jack Casino Games Library
Captain Jack Casino is powered by Realtime Gaming. This means that players get access to their full range of games, which includes slots, table games, and casual gambling games, including:
Realtime Gaming is a great provider because they have most gambling games you could want to play in their catalog. However, they are fairly easy to find. Players who get bored with single-provider casinos might also find a reason to complain, but overall, we liked their offering.
Captain Jack Customer Support Services
Sometimes, you need to contact customer support. Nobody likes doing it, but mistakes and issues happen. When they do, it is nice knowing that the casino is willing to help you get through them.
Captain Jack Casino seems to be committed to providing players with a strong gambling experience because they have three ways you can contact their support team:
E-mail (they are dedicated to responding to emails within 12 hours)
We contacted the team, and they were able to answer all of our prepared questions with ease. However, before you contact the team, we suggest you go through the FAQ section. There are some interesting answers there to many frequently asked questions.
Captain Jack Mobile Casino App
Captain Jack Casino does not have a mobile app, but this doesn’t mean you can’t access the site on mobile. The website has been adapted to work on smaller screens, making it a breeze to play on your smartphone or tablet.
The only difference between playing on mobile and your PC is that the game library is slightly smaller. This issue lies with RTG – so, you’ll encounter it at pretty much any casino powered by them. Thus, we really couldn’t fault the casino for this.
Captain Jack Casino is a great online casino with a lot to offer players. They are a perfect option if you are a new player as they offer a good no deposit bonus you can use to try your luck on some real money casino games.
They also offer no playthrough requirement bonuses, which means you get to keep everything you win (sans the actual bonus amount.)
As is the case with most casinos targeting US players, we wish the site had more banking options. However, even if the list of available options for the country is small, definite additions can be made. (Ethereum and Dogecoin, anyone?)
For these reasons, we have decided to give Captain Jack Casino a four out of five rating. We had a good experience at the site (and some of our reviewers even won some big prizes!)